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Privacy Policy

Effective Date: August 20, 2025

Elite Community Services (“ECS”) is committed to protecting the privacy and security of personal and confidential information. This Privacy Policy explains how we collect, use, store, protect, and communicate personal information, including information used for phone and text messaging (SMS) communications.

Information We Collect

ECS may collect personal information necessary to conduct business operations and provide services. This information may include:

  • Name

  • Phone number

  • Email address

  • Employment records

  • Training and certification records

  • Identification documents

  • Information related to scheduling and service coordination

  • Other information necessary for employment, provider compliance, payroll, training, and business operations

How We Use Your Information

Personal information may be used for legitimate employment, provider, client, and operational purposes, including:

  • Employment and provider onboarding and compliance

  • Payroll and timecard processing

  • Scheduling and service coordination

  • Training and certification tracking

  • Operational communications and reminders

ECS does not sell or share personal information for marketing purposes.

Text Messaging (SMS)

ECS may use text messaging for operational communications.

Message frequency may vary. Message and data rates may apply.

ECS does not send marketing or promotional text messages. Consent to receive text messages is not a condition of employment or services.

You may opt out of text messages at any time by replying STOP or by contacting ECS administration.

Information Security

Access to personal information is limited to authorized ECS personnel. ECS implements reasonable administrative, technical, and physical safeguards designed to protect personal and confidential information.

ECS-approved systems are used for phone and text communications, and communications are limited to legitimate business-related purposes.

Data Retention

Personal information is retained and disposed of in accordance with applicable laws and ECS record-retention requirements.

Your Communication Choices

You may opt out of SMS communications at any time by replying STOP or contacting ECS administration. Opt-out requests will be honored promptly.

Contact Us

If you have questions regarding this Privacy Policy, your personal information, or ECS communications, please contact Elite Community Services.